We recognize that many visitors to our site are concerned about the information they provide to us, and how we treat that information. So we've developed this Privacy Policy to address those concerns. This Policy relates only to our online information collection and use practices. We may update this Policy from time to time, so please check in occasionally.
Important Note to Kids
Before providing your name, address, e-mail address, or any other personal information to anyone on the Internet, be sure to ask your parents if it's OK.
Children's Privacy Policy
Most of our website is directed in whole or in part to kids under 13. In these areas, our conduct is governed by federal law and regulations that address children's online privacy, as well as by the guidelines of the Children's Advertising Review Unit (CARU), a part of the Council of Better Business Bureaus.
We do not directly collect personally identifiable information from kids under 13 in the child-directed areas of our website, except as permitted by federal regulations and CARU guidelines. We do sometimes offer promotions in these areas of our website, such as a sweepstakes or contest. In those cases, we may permit the child to enter by submitting a first name and e-mail address only, along with the name and e-mail address of his/her parent. We then notify the parent about the child's entry, and offer the parent an opportunity to withdraw the entry and remove the submitted information from our database. If the parent permits the child's participation in the promotion and the child wins, we contact the parent (not the child) for further personal information needed for any prize delivery. We do not use the child's personal information for any purpose other than completion of the promotion, and we do not share the information with third parties (other than support service companies as described above), unless we've explicitly said so in the notice to parents. We delete both the child's and the parent's personal information from our database within a reasonable time after the conclusion of these promotions, unless the parent has given permission for us to retain the information in our files.
We also might permit a child to send us an e-mail, or to send an e-mail to a friend through our site. We will respond to or deliver these e-mails, but we do not store the names, e-mail addresses, or the e-mails themselves in our operational database. We do not maintain this information, nor do we share it with third parties (other than support service companies as described above).
Under federal law, websites directed to children under 13 are prohibited from conditioning a child's participation in an activity on the child's disclosing more personal information than is reasonably necessary to engage in the activity. We comply fully with this requirement.
Upon proper identification, any parent can review any personal information we have collected from their child, if we are still maintaining the information in our operational database. They may also request that the information be deleted from our database, and refuse to permit further collection or use of their child's information.
Types of Information We Collect
At our site, we collect both personally-identifiable information and aggregate information. Personally-identifiable information relates to an individual consumer - e.g., name, address, telephone number, e-mail address, credit card number, etc. We only collect personally-identifiable information from individuals who provide it to us voluntarily and knowingly, such as by registering at our site, or by providing name and address information to enter a promotion. We don't require you to register or provide this information to us in order to view our site or have access to much of its content. However, if you register, you will have access to certain additional features. Aggregate information relates to such things as how many consumers visit the site, which pages they access, what items they download, the type of web browser and operating system you use, the name of your Internet Service Provider (e.g., America Online), and so on. When you visit our site, we automatically collect this information ,and combine it with similar information collected about all other visitors. By collecting this information, we learn how to best tailor our website to our visitors.
How Information is Collected
As we noted above, personally-identifiable information is collected from you directly and with your knowledge. Thus, when you register on the site, we collect the information you provide. When you enter a promotion, we collect the information needed for you to participate and for us to fulfill our obligations to you. When you e-mail us, we collect the e-mail address you supply, so that we can respond.
We also collect aggregate, non-personal information on an ongoing basis when you view our website or our interactive advertisements. The collection of this non-personal information is done either through "cookie" technology or with "web beacons" (also called 'single-pixel gifs'), as explained below.
Cookies
Like many companies, we use "cookie" technology on and off of our website. Cookies are pieces of information that a website transfers to an individual's hard drive for purpose of keeping records. They enhance your online experience by saving your preferences while you are visiting a particular site. The cookies do not contain any personally-identifiable information and cannot profile your system or collect information from your hard drive.
When you view our website or interactive advertisements, we may place a "cookie" on your computer. Temporary cookies are used for purposes such as counting the number of visits to our sites. These temporary cookies are eliminated when you exit your browser. A permanent cookie may also be stored on your computer by your browser. When you log in, this type of cookie tells us whether you've visited us before or if you are a new visitor. The cookie doesn't obtain any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. We do use the cookie to help us identify site features and recipes in which you have the greatest interest, so that we can provide more of what you may want.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Remember, though, that cookies allow you to take full advantage of all of our newest website features, and we recommend that you leave them turned on.
Web Beacons
Web beacons are Internet instrumentation that helps us to determine, for instance, whether a page has been viewed. When you ask us to send you information on a promotion or newsletter, we may use web beacons to determine how many of the e-mails we sent were actually opened. In general, any electronic image viewed as part of a web page, including a banner ad, can act as a web beacon.
Third party advertising networks that serve ads onto our website may use cookies and/or web beacons in their advertisements. We retain no control over these third party cookies and/or web beacons and does not have access to whatever information they may collect on behalf of the third party. To learn more about third party advertising networks and their privacy policies, click here http://www.networkadvertising.org/. In addition, we may use cookies and/or web beacons when we advertise on other companies' websites. Any information we gather in this way will be governed by this Privacy Policy.
Contests and Sweepstakes
Our site sometimes includes notices of promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner). Within a reasonable time after the conclusion of the promotion, the personal information will be deleted from our database, unless you've agreed to permit us to keep it and use it to contact you again.
Questionnaires and Surveys
We may occasionally ask visitors to complete surveys and opinion polls about their attitudes and interests. Surveys help us to understand your needs. If sample answers to surveys are posted on the website site, no personally identifiable information will be included. If you participate in one of our surveys, you can be assured that we do not maintain any personal information about you in our databases as a result of the survey.
How We Use Your Personal Information
If you specifically agreed to follow-up contacts by us or asked to be put on our mailing list when you registered, we may contact you from time to time. For example, we may send you marketing or promotion materials; we may respond to your comments or requests for information; or we may contact you if needed in the course of processing a product or service you requested through our website.
We also use personal information about you to improve our marketing and promotional efforts; to statistically analyze website usage; and to improve our features and content. We may also use your personal information to deliver content that is customized to your interests as we best understand them from the information you've provided to us and your activities on the site. This customized content may include such things as recipes, banners, product information, and promotions. We do not collect personal information automatically, but we may combine non-personal information collected automatically (through cookies) with your previously submitted personal information.
Our primary goal in collecting personal information is to give you a meaningful and customized experience while you are using our websites and interactive banner ads.
Data Sharing and Transfer
We do not sell, transfer, or disclose the personally-identifiable information we gather at our websites to third parties without your prior consent. There are only two exceptions to this rule: (1) We will disclose information in cases where we believe in good faith that it is necessary to prevent a crime or an injury to ourselves or third parties; and (2) We disclose information to third parties who provide support services to us, as described above.
There may be times when we share aggregate information about our visitors (for example, the percentage of male and female visitors to our site) with advertisers, business partners, sponsors, and other third parties in an effort to customize or enhance the content and advertising of our site for our users. We may also aggregate data from web log files (such as your web browser, operating system, pages visited, etc.) to understand how users navigate the site and what features are most popular.
Links to Other Sites
We do our best to make sure that every link on our website sends everyone to a safe place on the Internet. However, websites and addresses change quickly, and we cannot guarantee the content of every site to which we provide a link. In addition, different websites have different privacy policies. You should always check the privacy policy of the specific site you're visiting to understand your rights.
How To Contact Us
If you have any questions about our Privacy Policy, you can contact us at:
info@grapvinee.com |
